When your hardware fails or a virus strikes, downtime costs you money and peace of mind. I provide aggressive, hands-on diagnostics and repair to get your system running like new.
The Problem
You shouldn't have to wait two weeks and pay exorbitant bench fees just to find out what is wrong with your laptop.
Big retail repair chains focus on volume and upselling you a new machine you don't need. I focus on precision. I diagnose the actual root cause of your system's failure—whether it's a corrupted OS, failing RAM, or a deeply embedded virus—and fix it locally, quickly, and honestly.
The NextGen Standard
Every repair is handled with strict protocols to ensure your data is safe and your machine runs faster than the day you bought it.
Before any major OS wipe or hardware swap, your critical files, family photos, and business documents are securely backed up.
I don't just guess. I run comprehensive stress tests on your CPU, RAM, and Storage drives to pinpoint exactly which component is failing.
If a part needs replacing, I source highly-rated, reliable brands. No cheap knock-off power supplies or failing storage drives.
Advanced threat hunting to remove Trojans, spyware, and ransomware that standard antivirus programs leave behind.
If your 8-year-old laptop isn't worth the cost of the repair, I will tell you. Total transparency, always.
For local businesses and complex network setups in Eastern Iowa, I come directly to your office to resolve IT infrastructure issues.
Capabilities
From simple software glitches to catastrophic hardware failures, we handle it all.
We speed up older machines with SSD upgrades and OS optimization.
Diagnosing and resolving fatal Windows crashes and driver conflicts.
Fixing Wi-Fi connectivity issues and configuring stable office networks.
Replacing dead power supplies, batteries, and testing motherboard shorts.
The Ultimate Upgrade
You probably don't need a brand new computer. You just need a modern storage drive.
One of the most cost-effective services I provide is migrating your system from an old, failing mechanical hard drive (HDD) to a lightning-fast Solid State Drive (SSD). This single upgrade can make a 5-year-old laptop boot up in seconds and feel faster than the day you bought it—all without losing any of your files or programs.
Commercial IT Support
Downtime means lost revenue. I provide rapid, on-site network and hardware support for businesses across Eastern Iowa.
From setting up secure employee workstations and configuring local network printers to troubleshooting server connectivity issues, you get enterprise-level IT support without the overhead of a full-time employee.
Complete Coverage
No matter the brand or the build, we have the tools and experience to repair it.
Dell, HP, Lenovo, ASUS, and Acer laptops and desktops.
Hardware repairs and macOS troubleshooting for iMacs and MacBooks.
Custom-built towers, thermal repasting, and liquid cooling maintenance.
Routers, switches, NAS drives, and local server hardware.

Disaster Recovery
Accidentally deleted your business files, or dealing with a completely dead hard drive?
Before you panic, bring it in. I utilize advanced software recovery tools and physical drive extraction techniques to pull critical photos, documents, and databases off of failing HDDs and SSDs. If the drive spins, there is a very high chance we can get your data back safely.
The Roadmap
Fast, communicative, and hassle-free hardware support.
Contact me to describe the issue. We will arrange a time for you to drop off the machine in Anamosa, or for business IT issues, I can dispatch directly to your office.
I run a full system diagnostic to identify the exact point of failure. I then provide a transparent quote for the labor and any required parts before any work begins.
Upon your approval, I execute the repair, back up necessary data, replace failing components, and thoroughly clean the internal casing to prevent overheating.
I don't just fix it and hand it back. I stress-test the machine to ensure the problem is permanently resolved. You pick up a fast, clean, and reliable computer.
Investment
Honest, flat-rate pricing for common repairs, and clear hourly rates for complex network or IT infrastructure problems.
Complete hardware and software stress test to identify issues.
For general network troubleshooting, software issues, and on-site IT support.
Deep system cleanse, threat eradication, and security patching.
Securely backup your files, wipe the drive, and install a fresh, clean Windows OS.
Cloning your old slow drive exactly as it is onto a new, lightning-fast SSD.
Installation of new RAM, a graphics card, or a power supply.
Answers
Data preservation is my top priority. Unless the storage drive itself has catastrophically failed, I always backup your essential data before performing major repairs or operating system reinstalls.
Most software issues, virus removals, and SSD upgrades can be completed within 24 to 48 hours. If we need to order a specific hardware replacement (like a proprietary laptop screen or motherboard), the timeline depends on shipping speed, but I keep you updated daily.
Yes! For local businesses dealing with network issues, printer configurations, or workstation setups, I provide on-site IT support at my standard hourly rate for clients in Anamosa, Cedar Rapids, and the immediate surrounding areas.
I operate on an honest diagnostic system. If you bring me a device that is too old, or where the replacement parts cost more than the machine is worth, I will tell you upfront. In the rare event that a machine is entirely unfixable, you are only responsible for the initial $49 diagnostic fee.
Reach out now to describe your computer or network issue, and we will get it diagnosed and resolved immediately.
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