These Terms of Service govern your use of our website and the IT, web design, and digital marketing services provided by Shaffer's NextGen IT & Marketing. Please read them carefully.
General Agreement
By accessing our website (nextgen720.com) or engaging Shaffer's NextGen IT & Marketing for any services—including web design, SEO, computer repair, or custom PC builds—you agree to be bound by these Terms of Service.
Modifications: We reserve the right to update or modify these terms at any time. Your continued use of our website or services after any changes indicates your acceptance of the new Terms.
Scope of Work
We provide specialized digital and IT solutions. Each service category carries specific parameters and conditions.
Project scopes, timelines, and deliverables for web design are defined in individual client proposals.
Clients must provide necessary content, branding, and approvals in a timely manner.
Delays caused by the client may result in adjusted project timelines.
SEO is an ongoing, long-term process. We utilize industry-best practices to improve visibility.
We do not guarantee specific search engine rankings or immediate traffic increases.
Search engine algorithms change frequently, which may impact campaign results.
Hardware and software repairs are performed with the utmost care, but risks exist.
Clients are solely responsible for backing up their data before submitting a device for repair.
We are not liable for any pre-existing hardware failures or data loss.
Custom builds are tailored to your specifications and require upfront payment for parts.
Hardware warranties are provided directly by the original part manufacturers.
Our labor guarantee covers assembly issues for 30 days post-delivery.
Client Responsibilities
As a user of our website and client of our services, you agree to act responsibly and lawfully.
Asset Ownership
Understanding who owns what when we build digital assets for your business.
Upon final payment for a web design or marketing project, you own the final website design, graphics, and text content created specifically for your project. You retain full ownership of all logos, branding, and text you provide to us during the build process.
Shaffer's NextGen retains the rights to underlying code frameworks, custom plugins, and development tools used across multiple projects. We also reserve the right to display screenshots and links to your completed project in our professional portfolio and marketing materials.
Legal Protections
To the maximum extent permitted by applicable law, Shaffer's NextGen IT & Marketing shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
We are not liable for lost profits, lost revenue, or business interruptions resulting from website downtime, server outages, or hardware failures.
While we implement robust security measures, we are not liable for data breaches, hacking incidents, or data loss occurring on third-party servers or client devices.
If you need clarification on any of our Terms of Service before entering into an agreement or starting a project, please reach out to us.
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